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PROTECTION WITHOUT YOUR HANDLING

OFFLINE, OFF-SITE DATA VAULT

We take care of all your off-site storage. We arrange physical transport to and from our ultra-secure underground offline depots on a daily, weekly or monthly basis and on demand, and we can return the data to you within three hours should the situation so require. Transport takes place by car, motorbike or by air, depending on the availability requested.

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OFF-SITE AND OFF-GRID, OFFLINE AND SECRET

Your backup tapes are collected as frequently as agreed and taken by our own transport service to an offline bunker where they are stored securely.

Backupned depots are situated in recently modernised, former nuclear bunkers: ultra-secure and compartmentalised. Although underground, they are well above Amsterdam Ordnance Datum (NAP). The location is kept strictly secret and is only provided after a confidentiality clause is signed.

TRACEABLE AT EVERY STEP

Our fleet of vehicles is inconspicuous and flexible. Your tapes are transported by car, motorbike or helicopter. Our drivers have undergone special driver training to enable them to drive fast but safely through busy traffic, while adhering to applicable legal regulations.

A helicopter is used in urgent situations or when very high-quality data transport is required: inconspicuous and safe.

24/7 PARTNER IN EMERGENCIES

We can take over the lifecycle management of your tape storage. We can also arrange for the recovery and reconstruction of your data on tape by a specialist, trusted, international third partner. The recovered data can be delivered in any format you wish. The means of transport is chosen depending on whether it is urgent, whether the volume of data is very large or whether traffic volume is high.

We can provide you with new, high-quality data tapes on request with a consecutive series of barcodes, should you so require. Records are reconciled for successive orders.

We can destroy your tapes at the end of the data tape lifecycle in accordance with conditions prescribed by law and you will receive a certificate confirming total destruction.

Offsite backup - in-safe-hands

Offsite backup In safe hands

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Features

  • Backupned depots: two former nuclear-free, recently modernised and ultra-secure underground bunkers.
  • Transport is anonymous, by car, motorbike, or by air (depending on traffic volume and requested availability).
  • Reliable data storage on tape: prior data analysis with the option of cataloguing.
  • Data recovery: we can recover your data at any time in any format you wish.
  • Full service provision: including inventory management and the provision and certificated destruction of tapes.
  • Tape provision: competitive rates, LTO tapes and all makes. Delivered within three to four days.
  • Data destruction: all-inclusive and guaranteed within the scope of ISO 9001 and ISO 27001.
  • No reviews, no references: anonymity and discretion are anchored in our DNA. 
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Frequently Asked Questions

What is included in our service?
Our full-service provision comprises the supply and labelling of tapes, their transport, tape handling at the client and in our depot, secure storage, data recovery and certified destruction of tapes.
Do you ever lose a tape?
No, we make use of our own barcode application, developed in-house, including a tracing module which enables us to track and register all tape movements. Every handling activity is recorded and archived for as long as the tape is in our care. No tape has ever been lost in our 25-year history.
Do tapes need to be “treated” while they are being stored (e.g. rewound/replaced) to ensure that their condition does not deteriorate?
No, the quality of LTO tapes from type LTO5 onwards means that is not necessary. The manufacturer does not make this a condition for meeting the guarantee period it offers either.
What is the lifespan of a tape in your depot?
In combination with the right climate conditions in our underground depot, the manufacturer guarantees a lifespan of up to 30 years for tapes.
Do I need to take additional measures before a tape is stored for a long period?
To be sure that the tape in question can be read again after a long time, we advise that the tape is analysed prior to being stored. The analysis can assess whether the data has been correctly written to tape, which is essential for correct data recovery. In addition, a catalogue can be created to enable the data you require to be traced quickly and correctly. Backupned recommends that you keep your data mover or back-up software package versions up to date and include them in the back-up process description to ensure that you get the right version should you need to restore or recover your data.
Which measures are taken to prevent an unauthorised person from retrieving a tape from you?
We advise all our clients to provide an authorisation procedure. It must state who is authorised to retrieve a tape and when that can be done. An escalation procedure including details of the authorisation levels you desire can be linked to this process.
How is the safety and security of my tapes guaranteed?
In terms of construction: by means of safely storing them in underground, former nuclear bunkers. Electronically: by means of a BORG-certified security system combined with a real-time camera detection system placed at strategic spots in and around the depots. The entrance to the depots and to the separate vaults where the tapes are kept are compartmentalised and equipped with electronic access control and registration.
What is the minimum and maximum number of tapes I can store with you?
You can use our service even if you only have one tape, but that can be extended to some 50,000 tapes per client.
What are your retention periods?
You decide on your own retention periods on the basis of your own company policy, compatible with the retention periods set by the legislator. We can meet every request.
Can I hand over my data management to you too?
Of course, when you are ready, we will manage the data for the retention period you define for each data set. When these periods come to an end, we will destroy these data carriers in accordance with a meticulous certified process.
Do I need to buy and maintain my own hardware to make use of your services?
Our clients are not confined to an on-premises solution, in which Backupned collects your physical data carriers and keeps them safe. We also provide an “as-a-Service model” which includes data storage, back-ups and archiving to make your life easier.